Terms & Conditions

Welcome to Samaritan Smoke Shop. These Terms & Conditions outline the rules and guidelines that apply when you visit our website, create an account, make a purchase, join our rewards program, or visit our physical store. By using any of our services, you agree to follow these Terms. If you do not agree, please do not use our site or services.

We may update these Terms at any time. Any changes take effect as soon as they are posted. We encourage customers to review this page regularly so they understand the most current conditions.

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1. Eligibility and Age Requirements

Our services are for adults who meet the legal age requirements in their state or region. In Rhode Island, customers must be 21 years or older to browse the website, enter the store, or complete a purchase.

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2. Age Verification

To maintain compliance, our website uses an age verification system at checkout. By completing a purchase, you confirm that:

• You are 21 years of age or older

• The information you provide is accurate

• You understand that orders may be canceled if age verification fails

Providing false information will result in immediate order cancellation and may lead to account removal.

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3. Rhode Island License Requirement

Some items may require customers to hold a valid Rhode Island license. By purchasing such items, you agree to:

• Provide accurate information

• Allow us to verify your eligibility

• Understand that orders may be canceled if verification fails

We reserve the right to request additional documentation when needed to remain compliant with state guidelines.

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4. Account Creation and Responsibilities

To place an order or join our rewards system, you may need to create an account. By creating an account, you agree to:

• Provide accurate and complete information

• Keep your login details private

• Notify us immediately if you suspect unauthorized access

We may suspend or terminate accounts that violate these Terms, provide false information, or attempt to misuse the site.

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5. Online Store Usage

Customers may use our website only for lawful purposes. You agree not to:

• Bypass security systems

• Upload harmful material

• Interfere with website functions

• Create multiple fraudulent accounts

• Attempt to purchase items you are not eligible for

Any misuse may result in account closure and, if required, legal action.

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6. Product Availability and Descriptions

We aim to provide clear and accurate descriptions of all items offered online and in-store. However:

• Availability may change without notice

• Some items may appear differently due to lighting or display screens

• We may update descriptions to improve clarity or accuracy

If an item is unavailable after an order is placed, we will notify you and issue a refund.

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7. Orders, Acceptance, and Cancellation

When you place an order, you will receive an order confirmation. This confirms receipt but does not guarantee acceptance. Your order may be canceled if:

• Age verification fails

• Your Rhode Island license cannot be verified

• Payment cannot be processed

• Information provided is incorrect

• There is a pricing or system error

• The order appears fraudulent

We reserve the right to refuse or cancel any order for any reason.

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8. Pricing and Payment

All prices listed on our website are shown in USD and may change at any time. By submitting a payment, you authorize us to:

• Charge your selected payment method

• Verify your identity when necessary

• Cancel the order if payment fails

We are not responsible for additional fees charged by your bank or payment provider.

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9. Rewards and Promotions

Our rewards program allows customers to earn points for eligible purchases. By joining, you agree to the following:

• Points have no cash value

• Points may not be transferred

• Rewards may change or expire

• Promotions may be limited to certain dates or customers

• We may adjust or remove points in cases of returns, cancellations, or misuse

Birthday discounts, first-time sign-up offers, and veteran savings may have eligibility requirements.

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10. Shipping and Delivery

By placing an order, you agree to provide a complete and accurate shipping address. We are not responsible for:

• Delays caused by carriers

• Incorrect shipping information provided by the customer

• Lost packages due to theft after delivery is confirmed

• Delivery restrictions in your state

Orders may require signature or age verification upon delivery.

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11. Returns and Exchanges

For sanitary and safety reasons, some products may not be eligible for return or exchange. Where returns are permitted, items must:

• Be unused

• Be in their original packaging

• Be returned within the time frame stated on our Returns Policy

Refunds may take up to 10 business days to process. We reserve the right to refuse returns that do not meet these requirements.

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12. Warranty and Support

Some vendors offer warranty options on selected items. Warranty claims follow the policies of the manufacturer. Samaritan Smoke Shop:

• May assist with claim submissions

• Is not responsible for the manufacturer's decisions

• Does not guarantee replacement approval

• Customer misuse, accidental damage, or improper cleaning are not covered.

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13. Limitation of Liability

To the fullest extent permitted by law, Samaritan Smoke Shop is not responsible for:

• Injuries resulting from the misuse of any item

• Losses due to delayed or canceled orders

• Damage from improper handling, cleaning, or setup

• Technical errors or interruptions on the website

• Third-party actions, including shipping carriers

You agree to use all items responsibly and in accordance with applicable laws.

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14. Technical Guidance and Customer Support

Our team is trained to understand:

• Accessory attachments

• Component compatibility

• Basic setup and maintenance of certain tools

Guidance is educational and informational only. Customers remain fully responsible for:

• Safe use

• Proper assembly

• Following manufacturer instructions

• Compliance with local laws

Support does not replace professional advice.

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15. In-Store Experience

Our Woonsocket location provides:

• Friendly customer service

• Assistance with choosing compatible components

• General product education

While we aim to provide a welcoming environment, customers are responsible for:

• Following store rules

• Providing accurate identification

• Respecting staff and other customers

• Tory, our store cat, is part of the shop environment. Visitors acknowledge the presence of a pet within the store.

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16. Intellectual Property

All website content, including text, images, layouts, and branding, belongs to Samaritan Smoke Shop. Customers may not:

• Copy or reproduce website content

• Use our branding without permission

• Alter or distribute our materials

Unauthorized use may result in legal action.

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17. Third Party Links

Our website may contain links to external websites. We are not responsible for:

• Content on those sites

• Their privacy practices

• Their terms or policies

Customers should review third-party policies before using those services.

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18. Indemnification

By using our website or services, you agree to indemnify and hold Samaritan Smoke Shop harmless from any claims, damages, or losses resulting from:

• Misuse of products

• Violation of these Terms

• Unlawful actions

• Inaccurate information provided by you

This includes legal fees and associated costs.

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19. Governing Law

These Terms are governed by the laws of the State of Rhode Island. Any disputes will be handled within the appropriate courts of Rhode Island.

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20. Contact Information

For questions about these Terms & Conditions, you may contact us:

Samaritan Smoke Shop
439 Rathbun St, Woonsocket, RI 02895
Phone: +1 401-710-3555
Email: samaritansmokeshop@gmail.com