Shipping Policy

Effective Date: 15-Jan-2026

At Samaritan Smoke Shop, we are committed to getting your order to you safely, quickly, and discreetly. We carefully package every product to ensure it arrives in perfect condition, reflecting the same warm, welcoming service you’d experience in our Woonsocket store.

1. Order Processing

• Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

• You will receive a confirmation email when your order is received and another when it ships.

• Please ensure your shipping address and contact information are correct to avoid delays.

2. Shipping Options & Delivery Times

We offer multiple shipping options to fit your needs:

Standard Shipping

• Estimated Delivery Time: 3–7 business days

• Notes: Most orders shipped via USPS or carrier of choice.

Expedited Shipping

• Estimated Delivery Time: 1–3 business days

• Notes: Faster delivery for urgent needs. Additional fees apply.

Local Pickup

• Estimated Delivery Time: Same-day availability

• Notes: Visit our Woonsocket store to pick up your order in person.
  439 Rathbun St, Woonsocket, RI 02895

Delivery times are estimates and may vary due to carrier delays, weather, or unforeseen circumstances.

3. Shipping Costs

• Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

• Free shipping may be available on orders over a specified amount; details will be displayed at checkout.

4. Order Tracking

• Once your order ships, you will receive a tracking number via email.

• You can use this number to monitor your order’s journey from our shop to your door.

5. Discreet & Safe Packaging

• All orders are packaged discreetly, without identifying marks that indicate the contents.

• Items are carefully wrapped and cushioned to prevent damage during transit.

6. International Shipping

• Currently, we only ship within the United States.

• We may expand internationally in the future—stay tuned for updates.

7. Shipping Issues

If your order is lost, delayed, or arrives damaged:

• Take photos of the packaging and item (if damaged).

• Contact us within 5 business days at your provided email or phone number.

• We will work with the carrier and provide a replacement or solution as quickly as possible.

8. Combining Orders

If you place multiple orders within a short time, contact us to see if we can combine them for faster shipping or reduced shipping costs.

9. Contact Us

Questions about shipping or your order? We are here to help with the same kindness, patience, and welcoming spirit that defines our shop.

Phone: (401) 710-3555
Email: samaritansmokeshop@gmail.com