Privacy Policy

Samaritan Smoke Shop is committed to protecting your personal information and providing a safe, transparent experience online and in-store. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, contact us, or visit our physical location. By using our services, you acknowledge that you have read and understood the practices described below.

We may update this Privacy Policy as needed. Any changes take effect immediately once posted on our website. We encourage customers to review this page regularly to stay informed about how their data is handled.

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1. Information We Collect

We collect personal information in order to provide our services effectively and responsibly. Information may be collected in the following ways:

Information You Provide Directly

This includes details you submit when:

• Creating an account

• Making a purchase

• Completing age verification

• Contacting us for support

• Signing up for newsletters or rewards

• Participating in promotions

Information may include your name, date of birth, address, phone number, email, and payment details.

Information Collected Automatically

When you visit our website, we may collect data to improve site performance and user experience, such as:

• Device type

• Browser type

• IP address

• Pages viewed

• Time spent on the website

• Referring links

This information helps us maintain security, improve navigation, and optimize content.

Age Verification Data

To comply with Rhode Island and federal regulations, we use an age verification system during checkout. This system may collect and verify details such as your date of birth and government-issued identification when necessary.

Location Information

Some features of our website or license-based requirements may request your location or confirm your residency.

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2. How We Use Your Information

We use personal information only for lawful business purposes, including:

• Processing and fulfilling orders

• Verifying age and eligibility

• Maintaining account access

• Providing customer support

• Sending order updates and service notices

• Managing rewards and promotional programs

• Improving website design and user experience

• Preventing fraud and ensuring compliance

• Communicating store updates, promotions, or events

We do not sell personal information to third parties.

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3. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance functionality. Cookies help us:

• Remember session preferences

• Keep items in your cart

• Improve site speed

• Analyze website traffic

• Support secure browsing

You may adjust cookie settings in your browser. Disabling certain cookies may affect website performance or prevent some features from functioning properly.

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4. How We Protect Your Information

We use a combination of technical and administrative safeguards to keep your information secure. These may include encryption, secure servers, fraud detection tools, and restricted access protocols.

While we take strong measures to protect your data, no system can guarantee absolute security. Customers are encouraged to use strong passwords and avoid sharing account information.

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5. Sharing of Information

We may share information with trusted third parties only when necessary to provide services, such as:

• Payment processors

• Age verification partners

• Shipping or delivery providers

• Email communication platforms

• Website hosting or security services

These partners are required to protect your information and may not use it for unrelated purposes.

We may also share information if required by law, such as responding to subpoenas, preventing fraud, or protecting public safety.

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6. Customer Accounts

Customers are responsible for maintaining the confidentiality of their login information. If you believe your account has been accessed without permission, notify us immediately so we can help secure it.

We reserve the right to disable or remove accounts for misuse, false information, or failure to meet age or licensing requirements.

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7. Information Retention

We retain customer information only as long as necessary for business, legal, or regulatory purposes. When information is no longer required, we securely delete or anonymize it.

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8. Rhode Island License Requirement

Certain items may require a valid Rhode Island license to purchase. To comply with state guidelines, we may request or verify additional information. Orders that do not meet state standards may be canceled for safety and compliance.

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9. Children’s Privacy

Our website and services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors. If any information is received in error, it will be deleted promptly.

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10. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of those sites. Customers should review the privacy policies of any external pages they visit.

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11. Marketing and Communication Preferences

You may choose to receive updates, promotions, or newsletters by subscribing on our website. You may unsubscribe at any time using the link provided in emails or by contacting us directly.

We do not use aggressive marketing tactics. Communication is intended to keep customers informed about store updates, discounts, events, or availability.

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12. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to the information we hold

• Requesting corrections

• Requesting deletion when permitted by law

• Opting out of marketing communications

• Requesting a copy of your stored data

To exercise these rights, contact us using the information provided below.

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13. Contact Information

If you have questions about this Privacy Policy or would like to request changes to your information, you may contact us at:

439 Rathbun St, Woonsocket, RI 02895
Phone: +1 401-710-3555
Email: samaritansmokeshop@gmail.com
Business Hours: Mon–Sat 7 am–8 pm | Sun 8 am–8 pm

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14. Acceptance of This Policy

By using our website or shopping with us, you agree to the collection and use of information as described in this Privacy Policy.